Previous Incidents

A complete record of past service disruptions and their resolutions.

API Gateway Outage

Investigating
January 25, 2025 at 01:32 PM UTC
API Gateway, User Authentication, Data Sync

Users are experiencing issues accessing our API services.

Updates

02:45 PM UTC
We have identified the root cause and are working on a fix.
01:32 PM UTC
We are investigating reports of API connectivity issues.

Database Performance Issues

Resolved
January 23, 2025 at 08:15 AM UTC
-January 23, 2025 at 10:30 AM UTC
Database

Some users experienced slow response times due to database performance issues.

Updates

10:30 AM UTC
All systems are now operating normally. Database performance has been restored.
09:45 AM UTC
We have implemented a fix and are monitoring the situation.
08:15 AM UTC
We are investigating reports of slow response times.

Email Service Disruption

Resolved
January 20, 2025 at 03:20 PM UTC
-January 20, 2025 at 04:45 PM UTC
Email Service

Email notifications were not being delivered due to a service provider issue.

Updates

04:45 PM UTC
Email service has been fully restored. All queued emails have been delivered.
03:20 PM UTC
We are investigating issues with email delivery.